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Every message is read and answered by a member of our care team — usually within a few hours during business hours, and always within one business day.

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Reaching out is the hardest step. From here we carry the weight.

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A senior caseworker will reach out within one business day

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What can we help you with? A short summary (optional) Please don't include sensitive identifiers (account numbers, IDs). We'll collect those securely once we're connected. I understand my message will be reviewed by a Financial Claims Helpline caseworker and treated as confidential.

Or call us directly: +1 888 550 2700

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A senior caseworker will reach out within one business day. If you need to speak with us sooner, please call +1 888 550 2700.

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Offices in four regions.

We meet clients by appointment and always set aside time before and after so the visit is calm. If travelling is difficult, a caseworker will come to you or meet by video.

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